+86-571-8886 8570 丨    hotec@cnhotec.com
FAQ
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  • Q I couldn’t find the satisfactory agent?

    A HOTEC can quote a door to door price for you, from place order to transport the goods to your warehouse. You could compare with yours, and choose the best one.
  • Q I pay the deposit, but no goods from you?

    A HOTEC comply with international trade rules strictly. HOTEC has been well received and trusted by the customers.
  • Q I pay the deposit, but no goods from you?

    A You confirmed P.I. and we received the 30% T/T in advance from you, we will arrange the production. The lead time is 30 days.
    About the sailing time, it should be count according to the different port.
    Because it should be a long time from placing an order to receiving goods, you should make a detailed purchase plan. 
  • Q How long to import from HOTEC

    A You confirmed P.I. and we received the 30% T/T in advance from you, we will arrange the production. The lead time is 30 days.
    About the sailing time, it should be count according to the different port.
    Because it should be a long time from placing an order to receiving goods, you should make a detailed purchase plan. 
  • Q Low price with poor quality?

    A First of all, it is impossible that you buy the products from China with less price but the same or better quality like Europe. Their profit is about 4-5 times more than us, even more.
    But it doesn’t mean our products are not good. If their products could be used 10 years, and 5 years is no problem for ours. Maybe you don’t know some products you bought in Europe are from us, too.
    We suggest every customer could buy some samples from us for testing, the sample charge will be deducted in coming order.
  • Q Why do you import from HOTEC?

    A 1. Price --- several times more cheaper than the company you bought in local market. 
    2. Quality --- obtain positive feedback from customers.
    3. Focusing on cleaning equipment for 15 years. 

  • Q What methods of payment do you accept?

    A We accept the following methods of payment: T/T,L/C.
  • Q Do you have a catalog of all of your products?

    A You can download the catalogs, please click here.
  • Q Are you retailer?

    A No, we are wholesales, and the products are sold worldwide. Moreover, we have different MOQ for each item, please see to it.
  • Q What kinds of products do you sell? What brands of products do you carry?

    A We sell a large variety of products including: hotel & restaurant, bathroom & hardware and handicap safety.

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  Office addr: 12F Modern Star Building, No.337 Shaoxing Road, Hangzhou, China
  Factory addr: No.4 Bridge Road, Far East Industrial Park, Yuyao, China

 Tel:+86-571-88868570  /   +86-571-88824536
 Fax:+86-571-88868571
 Email:hotec@cnhotec.com
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